Student Success Coordinator – Part time
Loretto High School
Part time Non-Exempt Professional
The Student Success Coordinator (SSC) works closely with the College Access
Counselors in their county to assist and provide support in a multitude of essential areas.
The SSC is responsible for ensuring electronic databases are kept up to date and trends
are identified and communicated to appropriate staff.
This includes providing high-touch interactions with high school and college students to
ensure eligibility requirements are maintained, barriers are identified, and risks are
● Responsible for Ayers Scholarship Financial Aid Sourcing when applicable
● Monitor Ayers Scholarship contracts to assure continuing eligibility when
● Update electronic data in Salesforce database regularly and as indicated by
changes in student demographics, education history, proof of enrollment, financial
aid, and employment post-graduation.
● Assist AFSP students by answering basic questions and directing them to
appropriate resources for additional assistance.
● Track and verify new and continued enrollment of all students in post-secondary
● Work with CACs and utilize the data to identify, prioritize and contact students
who have not completed essential tasks such as FAFSA completion, TN Promise
eligibility requirements, college applications etc.
● Assist students in completing and tracking community service for TN Promise.
● Support AFSP events and campaigns that support critical deadlines and tasks.
● Network with colleges in the region to match students with necessary resources to
mitigate hardships and barriers to student’s success.
● Support program efforts with high school 8-11 grade students through relationship
building, events and presentations.
● Manage office and office supply inventory
● Display exemplary team mindset while maintaining a high level of pride,
openness, and honesty in all aspects of work and accept personal responsibility
for actions and decisions.
● Ability to build professional relationships and appropriate rapport with different
types of personalities and backgrounds of students and/or guardians.
● Proactive attitude, ability to anticipate potential problem areas and take
preventative corrective action.
● Displays professionalism when dealing with stressful situations, and does not
allow emotions to interfere in carrying out work or interactions with others.
● Individuals must be able to perform exemplary under pressure and all types of
circumstances including but not limited to working in students’ homes, classroom
settings and institutions of higher education.
● Ability to interpret a variety of reports and instructions furnished in written, oral,
diagram and schedule form.
● This position reports to the Regional Director.
● This position receives daily direction and delegation from the College Access
Counselors in their county and the Director of Post-Secondary Success.
● Bachelor’s degree preferred, HS diploma required
● Proficient with data base entry, Excel, PowerPoint, Word. Salesforce platform
● Ability to speak effectively before groups of students, parents/guardians, and
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential function.
● Sitting, standing, driving, lifting up to 15lbs, repetitive motion from computer use
● Ability to walk 1-3 miles for campus tours and visits
● Hearing/Speaking effectively as required for communication
Some travel to Nashville and Parsons for annual training may be required.
The above statements are intended to describe the general nature and level of work performed by people assigned to this job classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified, and the
expectation is that the job holder will do whatever is needed to get the job done.